Change it Up...
I think everyone who returns to MTLI has a favorite instructor or two. One of mine has to be Connie Schneider-Eastlee. I love Connie’s lectures – very high energy, and very highly applicable to my work, but also very down-to-earth. Connie teaches on culture and change – two topics I think are poorly understood and/or poorly managed in most organizations – forget about healthcare or medical transport.
I wish Connie’s material was presented in a more broad format – maybe a half day, taught in conjunction with other instructors. Fascinating topic areas – drivers for change, change frameworks, the interaction and interface of change and culture (especially managing the culture, or even more complicated, managing a change in culture). I think this would be a great idea for a seminar or two, or maybe a graduate study topic.
I’ve written before on status quo being the antithesis of a learning or performing organization. Its clearly my bias, but I think these topics can be the most difficult but also more invigorating and liberating topics an organization can confront. We’ll see how that goes in my own work… the only constant is change itself, and with healthcare, aviation and high-performing organizations more like sharks – having to swim just to survive – this is an area I’m guessing many programs, including mine, could do a better job of.




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